Last updated: 8/8/2026
Last updated: 8/8/2026
Privacy policy
At PostChord, we are committed to protecting the privacy and security of our users’ personal data. Our platform exists to help bands, promoters, and others involved in live events coordinate and simplify social promotion — and that includes handling their information with care and transparency.
This Privacy Policy outlines PostChord’s (“PostChord”, “we”, or “our”) collection and use of your personal information while visiting our website or using our Services, including www.postchord.com, app.postchord.com, and related PostChord applications and services (the “Services”). Please review both this Privacy Policy and the Terms and Conditions, as they govern your use of the Services.
At PostChord, we are committed to protecting the privacy and security of our users’ personal data. Our platform exists to help bands, promoters, and others involved in live events coordinate and simplify social promotion — and that includes handling their information with care and transparency.
This Privacy Policy outlines PostChord’s (“PostChord”, “we”, or “our”) collection and use of your personal information while visiting our website or using our Services, including www.postchord.com, app.postchord.com, and related PostChord applications and services (the “Services”). Please review both this Privacy Policy and the Terms and Conditions, as they govern your use of the Services.
Types of Personal Information
We collect several types of data related to your use of our Services (your “Personal Information”):
Name, Location, Business or Organization Name, Email Address, and Telephone Number.
Account and profile information associated with bands, promoters, venues, teams, or other organizations using the Services.
Social media account information and authorization data when you choose to connect a supported social media account to PostChord.
Contact information provided by or collected on behalf of bands, promoters, or other users, including fan or audience contact information where applicable.
Event-related information provided through the Services.
Sensitive Personal Information, such as payment information, where applicable.
Location Data.
Usage Information.
Unless otherwise indicated, certain Personal Information may be required to provide some Services, and failure to provide the requested Personal Information may result in the inability to access such Services.
We collect several types of data related to your use of our Services (your “Personal Information”):
Name, Location, Business or Organization Name, Email Address, and Telephone Number.
Account and profile information associated with bands, promoters, venues, teams, or other organizations using the Services.
Social media account information and authorization data when you choose to connect a supported social media account to PostChord.
Contact information provided by or collected on behalf of bands, promoters, or other users, including fan or audience contact information where applicable.
Event-related information provided through the Services.
Sensitive Personal Information, such as payment information, where applicable.
Location Data.
Usage Information.
Unless otherwise indicated, certain Personal Information may be required to provide some Services, and failure to provide the requested Personal Information may result in the inability to access such Services.
Collection of your Personal Information
Your Personal Information is voluntarily collected when creating an account with us, joining a team or event, connecting with a band or promoter, submitting information through a PostChord form, or otherwise using the Services.
With your consent, we may collect additional Personal Information through your use of the Services. The Personal Information collected may include, but is not limited to, Name, Location, Business or Organization Name, Email Address, Telephone Number, social media account information, event participation information, and other information you choose to provide.
When you connect a third-party social media account, PostChord may receive information and permissions made available by that platform and authorized by you. The information available to PostChord depends on the third-party platform, the permissions you approve, and that platform’s policies.
Your Personal Information is voluntarily collected when creating an account with us, joining a team or event, connecting with a band or promoter, submitting information through a PostChord form, or otherwise using the Services.
With your consent, we may collect additional Personal Information through your use of the Services. The Personal Information collected may include, but is not limited to, Name, Location, Business or Organization Name, Email Address, Telephone Number, social media account information, event participation information, and other information you choose to provide.
When you connect a third-party social media account, PostChord may receive information and permissions made available by that platform and authorized by you. The information available to PostChord depends on the third-party platform, the permissions you approve, and that platform’s policies.
Use of your Personal Information
Your Personal Information is collected to allow us to provide you with the Services, including but not limited to:
To Provide the Services: Many of our Services are account-specific and require an active account, team membership, event participation, or other authorization to use.
Social Promotion and Account Integrations: When authorized by you, we may use information associated with connected social media accounts to provide features related to preparing, scheduling, delivering, or publishing event-related social content.
Team and Event Coordination: We may use Personal Information to connect bands, promoters, team members, participants, and other authorized users with events and organizations within PostChord.
Fan and Audience Connections: Where provided through the Services, we may process contact information for fans, customers, supporters, or other audience members in order to facilitate communications, manage contact preferences, and provide features requested by the applicable user or contact.
Improve and Develop Services: Your Personal Information may be used to monitor the functionality of our Services and to ensure timely delivery of the Services to you. We may also use your Personal Information to discover improvements within the existing Services and detect potential complementary offerings to our Services.
Marketing Communications: We may send promotional emails or other communications containing information about additional Services or affiliate offerings when we have consent to do so.
Complying with Legal Obligations: We may collect and store your Personal Information if legally required for compliance.
Your Personal Information is collected to allow us to provide you with the Services, including but not limited to:
To Provide the Services: Many of our Services are account-specific and require an active account, team membership, event participation, or other authorization to use.
Social Promotion and Account Integrations: When authorized by you, we may use information associated with connected social media accounts to provide features related to preparing, scheduling, delivering, or publishing event-related social content.
Team and Event Coordination: We may use Personal Information to connect bands, promoters, team members, participants, and other authorized users with events and organizations within PostChord.
Fan and Audience Connections: Where provided through the Services, we may process contact information for fans, customers, supporters, or other audience members in order to facilitate communications, manage contact preferences, and provide features requested by the applicable user or contact.
Improve and Develop Services: Your Personal Information may be used to monitor the functionality of our Services and to ensure timely delivery of the Services to you. We may also use your Personal Information to discover improvements within the existing Services and detect potential complementary offerings to our Services.
Marketing Communications: We may send promotional emails or other communications containing information about additional Services or affiliate offerings when we have consent to do so.
Complying with Legal Obligations: We may collect and store your Personal Information if legally required for compliance.
Protection of your Personal Information
PostChord strives to keep your Personal Information secure. We use reasonable technical, administrative, and organizational safeguards designed to protect information stored within and transmitted through the Services.
Where PostChord connects to third-party services or social platforms, access is limited according to the permissions authorized through those services and the functionality required to provide the applicable PostChord features.
PostChord strives to keep your Personal Information secure. We use reasonable technical, administrative, and organizational safeguards designed to protect information stored within and transmitted through the Services.
Where PostChord connects to third-party services or social platforms, access is limited according to the permissions authorized through those services and the functionality required to provide the applicable PostChord features.
Third Party Data Transfers; Links to Other Websites
We may use third parties to store or process Personal Information on our behalf. All service providers are expected to handle Personal Information consistently with applicable privacy and data protection requirements.
PostChord may also integrate with third-party services, including social media platforms, payment providers, analytics providers, email or messaging providers, hosting providers, and other services necessary to operate PostChord.
Your use of a third-party integration may also be governed by that third party’s terms and privacy policies.
Our Services may contain links to third-party websites. We are not affiliated with nor responsible for any external websites’ privacy policies, practices, or actions. We encourage you to be aware when leaving our Services and to read and review any third-party website’s privacy policy.
We may use third parties to store or process Personal Information on our behalf. All service providers are expected to handle Personal Information consistently with applicable privacy and data protection requirements.
PostChord may also integrate with third-party services, including social media platforms, payment providers, analytics providers, email or messaging providers, hosting providers, and other services necessary to operate PostChord.
Your use of a third-party integration may also be governed by that third party’s terms and privacy policies.
Our Services may contain links to third-party websites. We are not affiliated with nor responsible for any external websites’ privacy policies, practices, or actions. We encourage you to be aware when leaving our Services and to read and review any third-party website’s privacy policy.
Cookies Usage
We use cookies for the following reasons:
Website and app functionality;
Remembering your preferences, such as log-in information;
Identifying issues with our Services;
Adding a layer of security to the Services.
We use strictly necessary cookies for website and application functionality. Strictly necessary cookies may be deleted following each browsing session.
Functional cookies must be enabled for certain optional functionality, such as remembering account or login preferences. Functional cookies may remain saved until you clear your cookies, disable cookies through your browser settings, or the cookie is otherwise invalidated.
We use cookies for the following reasons:
Website and app functionality;
Remembering your preferences, such as log-in information;
Identifying issues with our Services;
Adding a layer of security to the Services.
We use strictly necessary cookies for website and application functionality. Strictly necessary cookies may be deleted following each browsing session.
Functional cookies must be enabled for certain optional functionality, such as remembering account or login preferences. Functional cookies may remain saved until you clear your cookies, disable cookies through your browser settings, or the cookie is otherwise invalidated.
Rights of Users
You have the right to access and correct your Personal Information. You may do so by updating your personal account information where those controls are available.
If further assistance is needed, please contact PostChord via email. For a copy of Personal Information that may not be available through your account, you may email PostChord at holler@postchord.com to request a copy of your Personal Information and/or correct any Personal Information being stored.
You may also choose to request deletion of Personal Information or revoke consent for certain uses of your Personal Information, including deleting your account where applicable. Please note that some Services require the use of your Personal Information and/or maintaining an active account in order to utilize such Services.
You have the right to opt out of previously opted-in communications from us. You may do so through the unsubscribe or preference-management mechanisms provided in those communications, where available, or by emailing PostChord with your request.
Where PostChord provides tools allowing fans or other contacts to manage their communication preferences, those preferences may also be updated through the applicable preference-management tools.
You have the right to access and correct your Personal Information. You may do so by updating your personal account information where those controls are available.
If further assistance is needed, please contact PostChord via email. For a copy of Personal Information that may not be available through your account, you may email PostChord at holler@postchord.com to request a copy of your Personal Information and/or correct any Personal Information being stored.
You may also choose to request deletion of Personal Information or revoke consent for certain uses of your Personal Information, including deleting your account where applicable. Please note that some Services require the use of your Personal Information and/or maintaining an active account in order to utilize such Services.
You have the right to opt out of previously opted-in communications from us. You may do so through the unsubscribe or preference-management mechanisms provided in those communications, where available, or by emailing PostChord with your request.
Where PostChord provides tools allowing fans or other contacts to manage their communication preferences, those preferences may also be updated through the applicable preference-management tools.
Data Retention
Unless otherwise specified, Personal Information will be stored and used for as long as it is required for the purposes for which it has been collected, to provide or use our Services, and may be retained longer due to applicable legal obligations.
Information associated with connected third-party accounts may also be retained as reasonably necessary to provide the applicable integration, unless access is revoked, the integration is disconnected, the applicable account is deleted, or retention is otherwise required by law.
Miscellaneous
Rights of Children
Our Services are not directed to and do not knowingly collect Personal Information from children under the age of 18. Our Services are for a general audience.
If Personal Information is collected from a minor or anyone under the age of 18 unknowingly, we will take reasonable steps to remove the account and delete the associated information as soon as the issue is identified.
Disclosures Required by Law
We may be required by law to share your Personal Information. Examples of legal requests include search warrants, court orders, or subpoenas.
PostChord may utilize your Personal Information in connection with possible legal proceedings related to improper use of the Services.
Mediation First Policy
Should a legal dispute arise involving PostChord or any PostChord partners, team members, or owners, you agree to pursue mediation before litigation pursuant to the PostChord Terms and Conditions. This includes but is not limited to any disagreement related to the platform’s use, performance, or terms.
Future Amendments
We reserve the right to make changes or updates to this Privacy Policy at any time, so we encourage you to periodically return to review this Privacy Policy.
Your continued use of the Services following any updates shall mean that you agree to and accept such changes. A notice of change to the Privacy Policy will be posted at the top of our current Privacy Policy along with the date the Privacy Policy was last updated.
How to Contact Us
Please contact us at the following email address if you have any questions, comments, or concerns regarding this Privacy Policy: holler@postchord.com